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Hazara Electric Supply Company

HAZECO Bill Check

HAZECO supplies electricity across the Hazara Division of Khyber Pakhtunkhwa, including Abbottabad, Haripur, Mansehra, Battagram, Torghar, Upper and Lower Kohistan, and Kolai Pallas. It recently took over this area from PESCO. Enter your 14-digit reference number to open your official HAZECO bill from the PITC portal, free and with no login.

  • Official PITC Bills
  • 100% Free
  • No Login Needed

Use whichever you have on your bill.

Printed on the top of your physical bill (14 digits).

Your bill opens directly on the official PITC portal (bill.pitc.com.pk) in a new tab. We don't store your bill. Your reference number or consumer ID is only remembered on this device for next time.

How to Check Your HAZECO Bill Online

To check your HAZECO bill online here, you need one number from a recent bill, so keep one near you. The rest takes only a few seconds.

  1. 1 Pick which number you have on your HAZECO bill, the 14-digit reference number or the shorter consumer ID. The image sections on this page show where each one sits.
  2. 2 Switch the box above to match, Reference Number or Consumer ID, and type the number in. You can paste it with spaces, and the form cleans it up for you.
  3. 3 Tap Check Bill, and your official HAZECO bill opens in a new tab on the PITC portal, with the current amount and due date.
  4. 4 Save a copy from there if you need one. Your browser's print option can save the page as a PDF or send it to a printer.

You only need one of the two numbers, your reference number or your consumer ID. This page is already set to HAZECO, so your correct bill opens either way.

How to Find Your HAZECO Reference Number

Your HAZECO reference number is usually 14 digits long, printed at the top of every paper bill near your name and address. On most bills it is written as Reference No or Ref No, and it is sometimes printed with a gap in the middle, like 1234 5678 901234. Type it here with no spaces between the numbers.

Be careful not to confuse the reference number with the customer ID or the meter number. The customer ID is shorter, and the meter number is the number printed on the meter itself. The long number at the top is the one the PITC portal asks for.

If you are in the Hazara region and recently moved from PESCO to HAZECO, use the reference number on your most recent HAZECO bill. Because HAZECO is new and the change is recent, your bill and its reference number may have been updated, so the latest bill is the one to go by. If a number does not open a bill, check your newest HAZECO bill for the current reference number, or contact your local HAZECO office.

Your reference number is printed at the top of your HAZECO bill.
HAZECO bill showing where to find the reference number at the top

Your reference number is printed at the top of your HAZECO bill.

If you cannot find it: official help

If the number is not on anything you have, your HAZECO subdivision office can find it for you. Take your CNIC and proof that the connection is yours, and they will look it up. Once you have the number, it is also worth registering it at the official PITC portal at mnr.pitc.com.pk. You enter your reference number, then your CNIC and mobile number, and confirm with a code sent to your phone. After that, your account is properly linked to you.

Find Your HAZECO Consumer ID (Customer ID)

The consumer ID, also called the customer ID, is the shorter number that names your account with HAZECO. It is usually about 10 digits long, and it sits on the bill near the reference number. The image shows the exact spot.

This number works in the box at the top of this page. Switch it to Consumer ID, type the number in, and your bill opens just like it does with the reference number.

Do not mix it up with the meter number, which is printed on the meter itself. The meter number does not open bills.

Your consumer ID is printed on your HAZECO bill near the reference number.
HAZECO bill showing where to find the consumer ID near the reference number

Your consumer ID is printed on your HAZECO bill near the reference number.

HAZECO Bill Check by SMS

There is no code where you text your reference number and get your HAZECO bill back on the spot. Plenty of websites print SMS codes for this, but they are not dependable, so we do not list one.

The official route is to register your mobile number against your reference number. You can do that at the PITC registration portal at mnr.pitc.com.pk. Enter your reference number, then your CNIC and mobile number, and confirm with the code sent to your phone. Your HAZECO subdivision office can also register your number for you.

Once your number is registered, the monthly bill alert arrives on your phone by SMS, so you see each new bill without asking for it.

Check HAZECO Bill Without Reference Number

If you do not have your reference number, there is one other number that works, the consumer ID, also called the customer ID. It is printed on your bill too, and you can switch the box above to Consumer ID and check with it. Beyond those two numbers, the PITC portal cannot find your bill from your CNIC or your name, and the meter number does not work either. So if a website says it can do a HAZECO bill check from your CNIC only, do not trust that website.

The good news is that the number is easy to find again. A few places to look:

  • Your latest HAZECO bill, on paper or as a PDF. The reference number is printed at the top, so your most recent bill is the best place to find the current number.
  • A bill alert SMS or email, if you signed up for one.
  • Your payment history. If you paid through a bank app or a wallet like Easypaisa or JazzCash, the saved biller or the payment receipt usually shows the reference number.
  • Your HAZECO subdivision office. If you cannot find it anywhere, they can look it up for you once you prove the connection belongs to you. Take your CNIC, and the meter address if you know it.

Once you have the number, scroll back up and check your bill.

Understanding Your HAZECO Bill

Your HAZECO bill has many lines, but most of them are simple once you know what they mean. Here is what each main part is for.

Reference number

This is the long number that names your connection, usually 14 digits at the top of the bill. It is the number you use to check or pay your bill, so always use the one on your most recent bill.

Units consumed

This is the number of electricity units you used during the month, taken from your meter reading. The more units you use, the higher this part of the bill.

Cost of electricity (energy charges)

This is the main charge, the price of the units you used. Pakistan uses a slab system, so the price for each unit goes up as your monthly use crosses certain levels. NEPRA sets these rates, not HAZECO.

Fixed charges and meter rent

These are small monthly charges for the connection and the meter. You pay them even in a month when you use very little electricity.

Arrears

Arrears are any amount left unpaid from earlier bills. If you see arrears on your bill, a past amount has been added to this month's total.

Payable amount and due date

The payable amount is how much you have to pay, and the due date is the last day to pay it. The bill usually shows a slightly higher amount for payment after the due date, so it is better to pay on time.

Detection bill

A detection bill is not your normal monthly reading. HAZECO adds it when it believes the units were not recorded correctly, for example because of a faulty or tampered meter. The amount is an estimate, and the exact figure is shown on your bill. If you get a detection bill and you think it is wrong, you can contact your HAZECO subdivision office and ask them to review it.

FPA (Fuel Price Adjustment)

FPA is a monthly adjustment set by NEPRA, not by HAZECO. It can be a charge or sometimes a small credit, and the rate changes every month, which is why your total can move a little even when your usage is the same. The exact figure for the month is shown on your bill, and the taxes section below explains it further.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge is the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. The government and the regulator set it, not HAZECO, and the exact amount for the month is shown on your bill.

Slab rates

Pakistan uses a slab system for electricity, so the price for each unit is not flat. As your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill and in NEPRA's notifications.

Peak and off-peak hours

Some meters, called time-of-use meters, record when you use electricity, not only how much. With these, electricity used during peak hours, which are usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. The exact peak and off-peak hours and the rates are set by NEPRA and can change with the season, so check your bill or NEPRA for the current times and rates.

The peak hours for each season are usually these evening hours:

  • December to February: 5pm to 9pm
  • March to May: 6pm to 10pm
  • June to August: 7pm to 11pm
  • September to November: 6pm to 10pm

All other hours are off-peak. NEPRA sets these timings and can revise them, so confirm the current timings on your own bill.

The taxes and the other adjustments are explained further below. For the exact figures, read your own bill, where every line is listed with its amount.

HAZECO Bill by Month (January to December)

Many people search for a single month by name, like a HAZECO bill for May or for June, and expect to choose the month somewhere on the page. There is no month picker, and no place to type a month. Your reference number shows the bill that is currently active on PITC, which is usually the newest bill from HAZECO.

The month simply follows the calendar. If you check in June, you see the June bill, and if you check in August, you see the August bill. Once a billing month has passed, the reference number cannot show you an older bill.

Because HAZECO is a new company, your record of bills under the HAZECO name starts from when it began billing your area. The best way to keep older months is to save each bill as a PDF when you check it. For a month you did not save, your HAZECO subdivision office can reprint it as a duplicate bill, and any month you paid through a bank or wallet app will be in that app's history.

HAZECO Duplicate Bill and Old Bills

A HAZECO duplicate bill is just another copy of your bill. Many people search for it after losing the paper bill, or when they need a copy for a bank, an office, or their own record. The good news is that checking your bill here is the same as getting a duplicate, and it is free.

What a duplicate bill is

A duplicate bill is a copy of your official bill, with the same reference number, name, address, amount, and due date as the original. It is not a different or unofficial bill. A bank or an office can accept it the same way they accept the paper bill.

Get your current duplicate bill here

Enter your reference number in the box above and your official current bill opens on the PITC portal. From there you can view it on screen, download it, print it, or save it as a PDF, so you have your own copy in seconds. You do not need to visit any office for a copy of your current bill, and there is no fee for viewing or saving it.

Getting older months

This check shows the bill that is currently active on PITC, which is usually the latest month, so it does not open older months on its own. If you saved an earlier bill as a PDF, you already have it. If you paid through a bank app or a wallet like Easypaisa or JazzCash, that month may be in the app's payment history. For an older month you did not save, your HAZECO subdivision office can print an official copy for you.

So for your current bill, this page is the quickest way to get a duplicate, and for past months, your saved PDFs, your payment app history, or the HAZECO office are the places to look.

HAZECO Taxes, FPA and Surcharges

After the cost of electricity, your bill adds some taxes and adjustments. These are set by the government and by NEPRA, not by HAZECO, and a few of them change through the year.

FPA (Fuel Price Adjustment)

FPA covers the difference between the fuel cost assumed in your tariff and the actual fuel cost that month. It changes every month because fuel prices and the mix of power plants change from month to month. Most months it is a charge, but in some months it can be a small credit that lowers your bill. NEPRA sets the rate each month.

QTR (Quarterly Tariff Adjustment)

QTR is a similar adjustment, but it is added once every three months instead of every month. It covers changes in costs such as fuel and the exchange rate.

GST

GST is a federal sales tax added to the bill. Consumers who use very little electricity are usually in a protected category and pay no GST. Others pay GST added to their charges, and the rate and the amount are printed on the bill.

Electricity duty

Electricity duty is a smaller tax that is collected for the provincial government. The amount is shown on your bill.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge helps fund the Neelum-Jhelum Hydropower Project. It appears on electricity bills across Pakistan, and the government and the regulator set it, not HAZECO. The exact amount is listed on your bill.

PTV fee

The PTV fee was a small fixed monthly charge collected for Pakistan Television. The government decided to remove it from electricity bills, so you may not see it on a recent bill.

Income tax (withholding tax)

Income tax, also called withholding tax, applies mainly to larger bills, and many homes with smaller bills do not pay it. If it applies to you and you file a tax return, you can adjust this amount in your return. The figure is on your bill.

Surcharges

Some bills also include a surcharge, such as a financing cost surcharge, that helps cover costs in the power sector. As with the other items here, the exact amount is listed on your bill.

Because FPA changes every month and QTR changes every three months, your total can move up or down even when your electricity use stays the same. The clearest way to see your exact charges is to open your own bill, where each tax and adjustment is listed with its amount.

How to Reduce Your HAZECO Bill

You cannot change the tariff, but you can change how much electricity you use and when you use it. These habits help on any connection.

Run heavy appliances outside peak hours

Heavy appliances like the washing machine, the iron, and the water pump pull the most power. If you have a time-of-use meter, running them in the evening peak hours costs more, so run them earlier in the day instead. The peak timings are listed in the section above.

Watch your monthly units

Pakistan uses a slab system, so when your total units for the month cross into a higher slab, the rate on your units goes up too. Keeping the monthly total down saves you twice: fewer units, and a lower rate on them.

Choose efficient appliances

Appliances with good energy ratings and inverter ACs do the same work with less electricity. When an old appliance needs replacing, the efficient model costs less to run every month.

Cut standby power

A TV, a charger, or a microwave on standby keeps drawing a small amount of power all day. Switch devices off at the plug when you are not using them.

Service the AC and set it moderately

The AC is the heaviest load in most homes. A serviced AC with clean filters cools more easily, and a moderate thermostat setting uses less power than a very low one.

Use daylight and LED bulbs

LED bulbs give the same light for much less power than old bulbs. And during the day, sunlight is free.

Check for leakage

Switch everything in the house off and look at the meter. If it is still moving, power is leaking somewhere or the meter has a fault. An electrician can trace a leak, and a suspected meter fault is something to report to HAZECO.

How to Pay Your HAZECO Bill

This page only shows your bill, and it does not take payments. To pay, you can use any of the usual ways to pay a HAZECO bill in Pakistan. You will need your reference number for almost all of them, so keep it ready.

Bank app or internet banking

Open your bank app or internet banking and look for the bill payment or utility section. Choose your electricity company, enter your reference number, and pay from your account. Most banks in Pakistan support this, including HBL, UBL, MCB, Meezan and many others.

Easypaisa and JazzCash

These mobile wallet apps have a section for electricity bills. Pick your company, enter your reference number, and the app shows the amount due so you can pay from your wallet balance. The payment is usually quick and you get a confirmation message.

NayaPay and SadaPay

These newer digital banking apps also support electricity bill payment. The steps are the same, you go to the bill or utility section, enter your reference number, and pay from your balance.

ATM

Many bank ATMs have a bill payment menu. Insert your card, choose bill payment, then electricity, and enter your reference number to pay. This works through the 1LINK network that connects most banks in Pakistan.

Over the counter at a bank or agent

You can also pay in person at a bank branch, an authorized payment agent, or a post office that collects utility bills. Take a printed copy of your bill or your reference number with you.

After you pay, it can take some time for the payment to show in the system. If you check your bill again later, it will show that it is paid.

Frequently Asked Questions

How to check HAZECO bill online?
Enter your HAZECO reference number in the box at the top of this page and tap Check Bill, or switch the toggle to Consumer ID and enter that instead. Your latest bill opens in a new tab on the official PITC portal, with the amount and the due date. You can read it there, and save it as a PDF or print it if you need a copy.
How to check if my HAZECO bill is paid or not?
Open your bill on the PITC portal using your reference number. A paid bill shows that the payment has been received, while an unpaid bill still shows the amount due and the due date. After you pay, the status can take a day or two to update, so check again later if it still shows as due.
How to check HAZECO bill without reference number?
You can do it with your consumer ID, also called the customer ID. Switch the box above to Consumer ID, enter that number, and your bill opens the same way. If you have neither number, you can get the reference number again from your latest bill or a payment receipt. Your HAZECO subdivision office can also look it up for you once you show that the connection is yours.
Where is the consumer ID on a HAZECO bill?
The consumer ID is printed near the reference number, and the image in the consumer ID section above shows the exact spot. It is the shorter account number, usually about 10 digits. It works in the Consumer ID option of the box at the top of this page.
How to check HAZECO bill by SMS?
There is no reliable code where you text a number and get your HAZECO bill back. The official way is to register your mobile number against your reference number, either at the PITC portal at mnr.pitc.com.pk or at your HAZECO subdivision office. After that, the monthly bill alert comes to your phone by SMS.
What is a detection bill in HAZECO?
A detection bill is an extra charge that HAZECO adds when it believes the units were not recorded correctly, for example because of a faulty or tampered meter. The amount is an estimate, not a normal meter reading, and the exact figure is shown on your bill. Under NEPRA's consumer service rules there are limits: for homes and shops a detection bill normally covers up to three billing cycles, and it cannot go back more than six months for a registered consumer. If you think a detection bill is wrong, you can contact your HAZECO subdivision office and ask them to review it, and you have the right to a personal hearing before HAZECO's review committee.
I used to get a PESCO bill. How do I check my HAZECO bill now?
HAZECO recently took over the Hazara region from PESCO, so if you used to get a PESCO bill, you now get a HAZECO bill. To check it, use the 14-digit reference number printed on your most recent HAZECO bill. Because the change is recent, your bill and its reference number may have been updated, so it is safest to use the number on your latest bill rather than an older one. If your number does not pull up a bill, check your latest HAZECO bill for the current reference number, or contact your local HAZECO office.
How to check HAZECO bill with meter number?
You cannot check your HAZECO bill with the meter number, because the meter number identifies the meter itself, not your bill. The PITC portal finds your bill only by the reference number or the consumer ID. Look for one of those numbers on your bill and use that instead.
How to check HAZECO bill with CNIC number?
The PITC portal has no CNIC search, so there is no way to open your HAZECO bill with your CNIC number. Some websites claim they can show your bill from your CNIC only, and you should not trust them, because the official system does not work that way. Always use your reference number or your consumer ID, both printed on your bill.
How to check HAZECO bill by name?
There is no way to open your bill by name, because the PITC portal does not search by the account holder's name. Many people share the same name, so a name cannot point to one connection. The only thing that opens your HAZECO bill is the reference number or the consumer ID, both printed on the bill.
Is HAZECO bill check free, and do I need to sign up?
Yes, it is free, and you do not need to sign up or log in. You just enter your reference number and your bill opens on the PITC portal. There is no account to create and no fee to pay for viewing your bill.
What is the reference number on a HAZECO bill?
The reference number is the long number, usually 14 digits, printed at the top of your HAZECO bill near your name and address. It names your connection, and it is the number the PITC portal uses to open your bill, so it is the one to keep handy. Always use the number on your most recent bill.
How to get a HAZECO duplicate bill?
The check on this page gives you a HAZECO duplicate bill, which is a copy of your current bill, and you can save or print it for free. It opens your official current bill on the PITC portal, and from there you can view it, print it, or save it as a PDF. For an older month that is no longer active online, your HAZECO subdivision office can print a past bill for you.
How to download HAZECO bill?
Open your bill here with your reference number, and it loads on the PITC portal in a new tab. From there, use your browser's print option and choose Save as PDF to download it, or send it to a printer for a paper copy. The file you save is the same official bill.
How to check previous month's HAZECO bill?
The reference number shows the bill that is currently active on PITC, which is usually the latest month, so it does not open older months on its own. If you saved an earlier bill as a PDF, you already have that month. For a past month you did not save, your HAZECO subdivision office can print it for you.
What is FPA in HAZECO bill?
FPA stands for Fuel Price Adjustment. It covers the difference between the fuel cost assumed in your tariff and the actual fuel cost for that month, and NEPRA sets it every month. It can be a charge or sometimes a small credit, which is why your bill can change a little even when your usage stays the same.
What is N.J. surcharge in HAZECO bill?
N.J. surcharge stands for the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. It is set by the government and the regulator, not by HAZECO, and the exact amount is shown on your bill. To see what you were charged, check the surcharge line on your own bill.
What are slab rates in HAZECO bill?
Slab rates mean the price for each unit is not flat. Pakistan uses a slab system, so as your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill.
What are peak and off-peak hours in HAZECO bill?
Peak and off-peak hours apply if you have a time-of-use meter, which records when you use electricity, not only how much. Electricity used during peak hours, usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. NEPRA sets the exact hours and rates, and they can change with the season, so check your bill or NEPRA for the current times.
Is HAZECO the same as WAPDA?
They are connected but not the same. HAZECO, the Hazara Electric Supply Company, is one of the electricity distribution companies in Pakistan's national power system, and it is regulated by NEPRA. It recently became its own company after separating from PESCO. People sometimes call any electricity bill the WAPDA bill out of old habit, but whatever you call it, you check it the same way here, using your reference number.
Can I do other HAZECO tasks here, like a new connection or meter change?
No. This tool only opens your bill so you can view, print, or save it. For a new connection, a meter change, net metering, or any other account task, use HAZECO's official website at hazeco.com.pk or visit your local HAZECO office. We do not handle those requests, so please go to HAZECO directly for them.
Is this an official HAZECO website?
No. This is an independent tool that opens your official bill from the PITC portal, which is the same system HAZECO uses. We are not HAZECO and not a government website. The official HAZECO website is hazeco.com.pk. We do not change or create bills, we only open the official one for you.
Are these HAZECO bills official and original?
Yes. Your bill opens directly on the official PITC portal, which is the same system HAZECO uses, so it is the real bill. We do not change or create bills, we only open the official one for you. You can save it as a PDF or print it, and it is valid wherever the original bill is accepted.
Does this site store my HAZECO bill data?
No. We do not store your bill or your reference number on our servers. Your reference number is saved only in your own browser, so you do not have to type it again next time, and you can clear it by clearing your browser data. The bill itself always opens on the PITC portal, not on this site.
Why is my HAZECO bill so high this month?
A higher bill usually means you used more units, which is common in summer when fans and air conditioners run more. Crossing into a higher slab also raises the price of every unit, and monthly changes in FPA, taxes, and surcharges can add to the total. Check the units consumed on your bill first, because that is the main reason most bills go up.
How do I complain about HAZECO billing or an outage?
For a billing mistake or an outage, you can contact HAZECO through its helpline or your local subdivision office. The helpline number and the office details are printed on your bill, so check there for the current contact. For a billing problem such as a wrong detection bill, the subdivision office can review your case and correct it if needed.
Can my electricity be disconnected for one unpaid bill?
No. Under NEPRA's consumer service rules, HAZECO cannot disconnect your supply for a single month's unpaid bill. A notice giving you seven days comes with the second month's bill, and only if that passes unpaid can the supply be cut, with equipment removal only after the third bill. Paying what is due, or agreeing on installments with HAZECO, keeps your connection safe.
Can I pay my HAZECO bill in installments?
Yes, HAZECO can allow installments on a current bill. Under NEPRA's consumer service rules there is no extra charge if you pay the first installment by the due date, and a markup applies on the later ones. For old unpaid amounts, called arrears, the limits depend on the amount and the approving officer and differ between companies, so ask at your HAZECO subdivision office.

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Check your HAZECO bill anytime

Your bill always opens on the official PITC portal, so we never keep a copy of it. Your reference number or consumer ID stays only in your own browser, so you do not have to type it again next time. You can come back and check your HAZECO bill whenever you need it.