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Hyderabad Electric Supply Company

HESCO Bill Check

HESCO supplies electricity across southern Sindh, excluding Karachi, including Hyderabad, Jamshoro, Mirpurkhas, Nawabshah, Badin, Thatta, Tando Allahyar, and Sanghar. Enter your 14-digit reference number or your consumer ID to open your official HESCO bill from the PITC portal, free and with no login.

  • Official PITC Bills
  • 100% Free
  • No Login Needed

Use whichever you have on your bill.

Printed on the top of your physical bill (14 digits).

Your bill opens directly on the official PITC portal (bill.pitc.com.pk) in a new tab. We don't store your bill. Your reference number or consumer ID is only remembered on this device for next time.

How to Check Your HESCO Bill Online

To check your HESCO bill online here, you need one number from a recent bill, so keep one near you. The rest takes only a few seconds.

  1. 1 Pick which number you have on your HESCO bill, the 14-digit reference number or the shorter consumer ID. The pictures on this page show where to find each number on your bill.
  2. 2 Switch the box above to match, Reference Number or Consumer ID, and type the number in. You can paste it with spaces, and the form cleans it up for you.
  3. 3 Tap Check Bill, and your official HESCO bill opens in a new tab on the PITC portal, with the current amount and due date.
  4. 4 Save a copy from there if you need one. Your browser's print option can save the page as a PDF or send it to a printer.

You only need one of the two numbers, your reference number or your consumer ID. This page is already set to HESCO, so your correct bill opens either way.

How to Find Your HESCO Reference Number

Your HESCO reference number is usually 14 digits long, printed at the top of every paper bill near your name and address. On most bills it is written as Reference No or Ref No, and it is sometimes printed with a gap in the middle, like 1234 5678 901234. Type it here with no spaces between the numbers.

Be careful not to confuse the reference number with the customer ID or the meter number. The customer ID is shorter, and the meter number is the number printed on the meter itself. The long number at the top is the one the PITC portal asks for.

Your reference number is printed at the top of your HESCO bill.
HESCO bill showing where to find the reference number at the top

Your reference number is printed at the top of your HESCO bill.

If you cannot find it: official help

If the number is not on anything you have, your HESCO subdivision office can find it for you. Take your CNIC and proof that the connection is yours, and they will look it up. Once you have the number, it is also worth registering it at the official PITC portal at mnr.pitc.com.pk. You enter your reference number, then your CNIC and mobile number, and confirm with a code sent to your phone. After that, your account is properly linked to you.

Find Your HESCO Consumer ID (Customer ID)

The consumer ID, also called the customer ID, is the shorter number that names your account with HESCO. It is usually about 10 digits long, and it sits on the bill near the reference number. The image shows the exact spot.

This number works in the box at the top of this page. Switch it to Consumer ID, type the number in, and your bill opens just like it does with the reference number.

Do not mix it up with the meter number, which is printed on the meter itself. The meter number does not open bills.

Your consumer ID is printed on your HESCO bill near the reference number.
HESCO bill showing where to find the consumer ID near the reference number

Your consumer ID is printed on your HESCO bill near the reference number.

HESCO Bill Check by SMS

The official way to get your HESCO bill by SMS is to register your mobile number against your reference number. You can do that at the PITC registration portal at mnr.pitc.com.pk. Enter your reference number, then your CNIC and mobile number, and confirm with the code sent to your phone. Your HESCO subdivision office can also register your number for you.

Once your number is registered, the monthly bill alert arrives on your phone by SMS, so you see each new bill without asking for it. HESCO Smart, HESCO's official app, is another way to see your billing information on your phone.

Check HESCO Bill Without Reference Number

If you do not have your reference number, there is one other number that works, the consumer ID, also called the customer ID. It is printed on your bill too, and you can switch the box above to Consumer ID and check with it. Beyond those two numbers, the PITC portal cannot find your bill from your CNIC or your name, and the meter number does not work either. So if a website says it can do a HESCO bill check from your CNIC only, do not trust that website.

The good news is that the number is easy to find again. A few places to look:

  • Any older HESCO bill, on paper or as a PDF. The reference number stays the same every month, so an older bill will have the same number.
  • A bill alert SMS or email, if you signed up for one.
  • Your payment history. If you paid through a bank app or a wallet like Easypaisa or JazzCash, the saved biller or the payment receipt usually shows the reference number.
  • Your HESCO subdivision office. If you cannot find it anywhere, they can look it up for you once you prove the connection belongs to you. Take your CNIC, and the meter address if you know it.

Once you have the number, scroll back up and check your bill.

Understanding Your HESCO Bill

Your HESCO bill has many lines, but most of them are simple once you know what they mean. Here is what each main part is for.

Reference number

This is the long number that names your connection, usually 14 digits at the top of the bill. It stays the same every month, and it is the number you use to check or pay your bill.

Units consumed

This is the number of electricity units you used during the month, taken from your meter reading. The more units you use, the higher this part of the bill.

Cost of electricity (energy charges)

This is the main charge, the price of the units you used. Pakistan uses a slab system, so the price for each unit goes up as your monthly use crosses certain levels. NEPRA sets these rates, not HESCO.

Fixed charges and meter rent

These are small monthly charges for the connection and the meter. You pay them even in a month when you use very little electricity.

Arrears

Arrears are any amount left unpaid from earlier bills. If you see arrears on your bill, a past amount has been added to this month's total.

Payable amount and due date

The payable amount is how much you have to pay, and the due date is the last day to pay it. The bill usually shows a slightly higher amount for payment after the due date, so it is better to pay on time.

Detection bill

A detection bill is not your normal monthly reading. HESCO adds it when it believes the units were not recorded correctly, for example because of a faulty or tampered meter. The amount is an estimate, and the exact figure is shown on your bill. If you get a detection bill and you think it is wrong, you can contact your HESCO subdivision office and ask them to review it.

FPA (Fuel Price Adjustment)

FPA is a monthly adjustment set by NEPRA, not by HESCO. It can be a charge or sometimes a small credit, and the rate changes every month, which is why your total can move a little even when your usage is the same. The exact figure for the month is shown on your bill, and the taxes section below explains it further.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge is the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. The government and the regulator set it, not HESCO, and the exact amount for the month is shown on your bill.

Slab rates

Pakistan uses a slab system for electricity, so the price for each unit is not flat. As your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill and in NEPRA's notifications.

Peak and off-peak hours

Some meters, called time-of-use meters, record when you use electricity, not only how much. With these, electricity used during peak hours, which are usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. The exact peak and off-peak hours and the rates are set by NEPRA and can change with the season, so check your bill or NEPRA for the current times and rates.

The peak hours for each season are usually these evening hours:

  • December to February: 5pm to 9pm
  • March to May: 6pm to 10pm
  • June to August: 7pm to 11pm
  • September to November: 6pm to 10pm

All other hours are off-peak. NEPRA sets these timings and can revise them, so confirm the current timings on your own bill.

The taxes and the other adjustments are explained further below. For the exact figures, read your own bill, where every line is listed with its amount.

HESCO Bill by Month (January to December)

Many people search for a single month by name, like a HESCO bill for May or for June, and expect to choose the month somewhere on the page. There is no month picker, and no place to type a month. Your reference number shows the bill that is currently active on PITC, which is usually the newest bill from HESCO.

The month simply follows the calendar. If you check in June, you see the June bill, and if you check in August, you see the August bill. Once a billing month has passed, the reference number cannot show you an older bill.

If you want to keep older months, the best way is to save each bill as a PDF when you check it, so you slowly build your own record over the year. For a past month, the HESCO Smart app shows previous months' billing information, your HESCO subdivision office can reprint it as a duplicate bill, and any month you paid through a bank or wallet app will be in that app's history.

HESCO Duplicate Bill and Old Bills

A HESCO duplicate bill is just another copy of your bill. Many people search for it after losing the paper bill, or when they need a copy for a bank, an office, or their own record. The good news is that checking your bill here is the same as getting a duplicate, and it is free.

What a duplicate bill is

A duplicate bill is a copy of your official bill, with the same reference number, name, address, amount, and due date as the original. It is not a different or unofficial bill. A bank or an office can accept it the same way they accept the paper bill.

Get your current duplicate bill here

Enter your reference number in the box above and your official current bill opens on the PITC portal. From there you can view it on screen, download it, print it, or save it as a PDF, so you have your own copy in seconds. You do not need to visit any office for a copy of your current bill, and there is no fee for viewing or saving it.

Getting older months

This check shows the bill that is currently active on PITC, which is usually the latest month, so it does not open older months on its own. The HESCO Smart app shows previous months' billing information. If you saved an earlier bill as a PDF, you already have it. If you paid through a bank app or a wallet like Easypaisa or JazzCash, that month may be in the app's payment history. For an older month you did not save, your HESCO subdivision office can print an official copy for you.

So for your current bill, this page is the quickest way to get a duplicate, and for past months, the HESCO Smart app, your saved PDFs, your payment app history, or the HESCO office are the places to look.

HESCO Taxes, FPA and Surcharges

After the cost of electricity, your bill adds some taxes and adjustments. These are set by the government and by NEPRA, not by HESCO, and a few of them change through the year.

FPA (Fuel Price Adjustment)

FPA covers the difference between the fuel cost assumed in your tariff and the actual fuel cost that month. It changes every month because fuel prices and the mix of power plants change from month to month. Most months it is a charge, but in some months it can be a small credit that lowers your bill. NEPRA sets the rate each month.

QTR (Quarterly Tariff Adjustment)

QTR is a similar adjustment, but it is added once every three months instead of every month. It covers changes in costs such as fuel and the exchange rate.

GST

GST is a federal sales tax added to the bill. Consumers who use very little electricity are usually in a protected category and pay no GST. Others pay GST added to their charges, and the rate and the amount are printed on the bill.

Electricity duty

Electricity duty is a smaller tax that is collected for the provincial government. The amount is shown on your bill.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge helps fund the Neelum-Jhelum Hydropower Project. It appears on electricity bills across Pakistan, and the government and the regulator set it, not HESCO. The exact amount is listed on your bill.

PTV fee

The PTV fee was a small fixed monthly charge collected for Pakistan Television. The government decided to remove it from electricity bills, so you may not see it on a recent bill.

Income tax (withholding tax)

Income tax, also called withholding tax, applies mainly to larger bills, and many homes with smaller bills do not pay it. If it applies to you and you file a tax return, you can adjust this amount in your return. The figure is on your bill.

Surcharges

Some bills also include a surcharge, such as a financing cost surcharge, that helps cover costs in the power sector. As with the other items here, the exact amount is listed on your bill.

Because FPA changes every month and QTR changes every three months, your total can move up or down even when your electricity use stays the same. The clearest way to see your exact charges is to open your own bill, where each tax and adjustment is listed with its amount.

How to Reduce Your HESCO Bill

You cannot change the tariff, but you can change how much electricity you use and when you use it. These habits help on any connection.

Run heavy appliances outside peak hours

Heavy appliances like the washing machine, the iron, and the water pump pull the most power. If you have a time-of-use meter, running them in the evening peak hours costs more, so run them earlier in the day instead. The peak timings are listed in the section above.

Watch your monthly units

Pakistan uses a slab system, so when your total units for the month cross into a higher slab, the rate on your units goes up too. Keeping the monthly total down saves you twice: fewer units, and a lower rate on them.

Choose efficient appliances

Appliances with good energy ratings and inverter ACs do the same work with less electricity. When an old appliance needs replacing, the efficient model costs less to run every month.

Cut standby power

A TV, a charger, or a microwave on standby keeps drawing a small amount of power all day. Switch devices off at the plug when you are not using them.

Service the AC and set it moderately

The AC is the heaviest load in most homes. A serviced AC with clean filters cools more easily, and a moderate thermostat setting uses less power than a very low one.

Use daylight and LED bulbs

LED bulbs give the same light for much less power than old bulbs. And during the day, sunlight is free.

Check for leakage

Switch everything in the house off and look at the meter. If it is still moving, power is leaking somewhere or the meter has a fault. An electrician can trace a leak, and a suspected meter fault is something to report to HESCO.

How to Pay Your HESCO Bill

This page only shows your bill, and it does not take payments. To pay, you can use any of the usual ways to pay a HESCO bill in Pakistan. You will need your reference number for almost all of them, so keep it ready.

Bank app or internet banking

Open your bank app or internet banking and look for the bill payment or utility section. Choose your electricity company, enter your reference number, and pay from your account. Most banks in Pakistan support this, including HBL, UBL, MCB, Meezan and many others.

Easypaisa and JazzCash

These mobile wallet apps have a section for electricity bills. Pick your company, enter your reference number, and the app shows the amount due so you can pay from your wallet balance. The payment is usually quick and you get a confirmation message.

NayaPay and SadaPay

These newer digital banking apps also support electricity bill payment. The steps are the same, you go to the bill or utility section, enter your reference number, and pay from your balance.

ATM

Many bank ATMs have a bill payment menu. Insert your card, choose bill payment, then electricity, and enter your reference number to pay. This works through the 1LINK network that connects most banks in Pakistan.

Over the counter at a bank or agent

You can also pay in person at a bank branch, an authorized payment agent, or a post office that collects utility bills. Take a printed copy of your bill or your reference number with you.

The HESCO Smart app

HESCO's official app, developed by PITC, is on the Play Store. In the app you can see the load shedding schedule, file complaints, view previous months' billing information, and apply for a new connection. Logging in needs the account linked to your own details, so if the bill is not in your name, for example in a rented home, you may not be able to sign in.

After you pay, it can take some time for the payment to show in the system. If you check your bill again later, it will show that it is paid.

HESCO Complaint and Helpline Numbers

If something is wrong with your HESCO bill or your electricity supply, there is a clear ladder of official channels, from the helpline up to the national regulator.

Start with the basics. For online complaints, use the official PITC complaint portal at ccms.pitc.com.pk/complaint. You can also call 118 or send an SMS to 8118, and both work 24 hours.

HESCO also lists the Prime Minister's Delivery Unit (PMDU) at 022-9260168, and the Federal Complaint Cell at 022-9260167.

If your complaint is not resolved, HESCO lists its senior officers:

  • Director Commercial 022-9260198
  • Chief Operating Officer 022-9260242
  • Chief Executive Officer 022-9260023

For a metering, billing, correction, or tariff complaint that HESCO does not resolve, you can take it to the Electrical Inspector, a government office above the company.

  • All divisions except Nawabshah
    Electric Inspector, Hyderabad Region, Civil Lines (opposite the income tax office), Hyderabad. Phone 022-9200223.
  • Nawabshah
    Electric Inspector, Sukkur, Irrigation SCARP Colony, Military Road, Sukkur. Phone 071-9310693.

If it is still not resolved, the national regulator NEPRA takes consumer complaints, including through its app NEPRA Asaan Approach. The Roshan Pakistan app can also be used for complaints.

To report electricity theft, HESCO lists separate reward lines: the Chief Internal Auditor at 0333-3700024, the Chief Commercial Officer at 0333-3700017, and the Director Surveillance and Investigation at 0333-3700041.

Your subdivision office details are also printed on your bill, and for a billing mistake the subdivision customer service center can review and correct your case.

Frequently Asked Questions

How to check HESCO bill online?
Enter your HESCO reference number in the box at the top of this page and tap Check Bill, or switch the toggle to Consumer ID and enter that instead. Your latest bill opens in a new tab on the official PITC portal, with the amount and the due date. You can read it there, and save it as a PDF or print it if you need a copy.
How to check if my HESCO bill is paid or not?
Open your bill on the PITC portal using your reference number. A paid bill shows that the payment has been received, while an unpaid bill still shows the amount due and the due date. After you pay, the status can take a day or two to update, so check again later if it still shows as due.
How to check HESCO bill without reference number?
You can do it with your consumer ID, also called the customer ID. Switch the box above to Consumer ID, enter that number, and your bill opens the same way. If you have neither number, you can get the reference number again from an older bill or a payment receipt, where it stays the same every month. Your HESCO subdivision office can also look it up for you once you show that the connection is yours.
Where is the consumer ID on a HESCO bill?
The consumer ID is printed near the reference number, and the image in the consumer ID section above shows the exact spot. It is the shorter account number, usually about 10 digits. It works in the Consumer ID option of the box at the top of this page.
How to check HESCO bill by SMS?
The official way is to register your mobile number against your reference number, either at the PITC portal at mnr.pitc.com.pk or at your HESCO subdivision office. Registration takes your reference number, your CNIC, and your mobile number, with a confirmation code sent to your phone. After that, the monthly bill alert comes to your phone by SMS.
What is a detection bill in HESCO?
A detection bill is an extra charge that HESCO adds when it believes the units were not recorded correctly, for example because of a faulty or tampered meter. The amount is an estimate, not a normal meter reading, and the exact figure is shown on your bill. Under NEPRA's consumer service rules there are limits: for homes and shops a detection bill normally covers up to three billing cycles, and it cannot go back more than six months for a registered consumer. If you think a detection bill is wrong, you can contact your HESCO subdivision office and ask them to review it, and you have the right to a personal hearing before HESCO's review committee.
How to check HESCO bill with meter number?
You cannot check your HESCO bill with the meter number, because the meter number identifies the meter itself, not your bill. The PITC portal finds your bill only by the reference number or the consumer ID. Look for one of those numbers on your bill and use that instead.
How to check HESCO bill with CNIC number?
The PITC portal has no CNIC search, so there is no way to open your HESCO bill with your CNIC number. Some websites claim they can show your bill from your CNIC only, and you should not trust them, because the official system does not work that way. Always use your reference number or your consumer ID, both printed on your bill.
How to check HESCO bill by name?
There is no way to open your bill by name, because the PITC portal does not search by the account holder's name. Many people share the same name, so a name cannot point to one connection. The only thing that opens your HESCO bill is the reference number or the consumer ID, both printed on the bill.
Is HESCO bill check free, and do I need to sign up?
Yes, it is free, and you do not need to sign up or log in. You just enter your reference number and your bill opens on the PITC portal. There is no account to create and no fee to pay for viewing your bill.
What is the reference number on a HESCO bill?
The reference number is the long number, usually 14 digits, printed at the top of your HESCO bill near your name and address. It names your connection and stays the same every month. It is the number the PITC portal uses to open your bill, so it is the one to keep handy.
How to get a HESCO duplicate bill?
The check on this page gives you a HESCO duplicate bill, which is a copy of your current bill, and you can save or print it for free. It opens your official current bill on the PITC portal, and from there you can view it, print it, or save it as a PDF. For an older month that is no longer active online, the HESCO Smart app shows previous months' billing information, and your HESCO subdivision office can print a past bill for you.
How to download HESCO bill?
Open your bill here with your reference number, and it loads on the PITC portal in a new tab. From there, use your browser's print option and choose Save as PDF to download it, or send it to a printer for a paper copy. The file you save is the same official bill.
How to check previous month's HESCO bill?
The reference number shows the bill that is currently active on PITC, which is usually the latest month, so it does not open older months on its own. For older months, the HESCO Smart app shows previous months' billing information. If you saved an earlier bill as a PDF, you already have that month, and a month you paid through a bank or wallet app will be in that app's history. For an official printed copy of a past bill, your HESCO subdivision office can reprint it.
What is FPA in HESCO bill?
FPA stands for Fuel Price Adjustment. It covers the difference between the fuel cost assumed in your tariff and the actual fuel cost for that month, and NEPRA sets it every month. It can be a charge or sometimes a small credit, which is why your bill can change a little even when your usage stays the same.
What is N.J. surcharge in HESCO bill?
N.J. surcharge stands for the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. It is set by the government and the regulator, not by HESCO, and the exact amount is shown on your bill. To see what you were charged, check the surcharge line on your own bill.
What are slab rates in HESCO bill?
Slab rates mean the price for each unit is not flat. Pakistan uses a slab system, so as your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill.
What are peak and off-peak hours in HESCO bill?
Peak and off-peak hours apply if you have a time-of-use meter, which records when you use electricity, not only how much. Electricity used during peak hours, usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. NEPRA sets the exact hours and rates, and they can change with the season, so check your bill or NEPRA for the current times.
Is HESCO the same as WAPDA?
They are connected but not the same. HESCO, the Hyderabad Electric Supply Company, was formed in 1998 from the former Hyderabad Area Electricity Board, which was part of WAPDA's Power Wing, so people sometimes call it the WAPDA bill. Today HESCO is the company that supplies electricity in its area and sends your bill, and you check it the same way here, using your reference number.
Is this an official HESCO website?
No. This is an independent tool that opens your official bill from the PITC portal, which is the same system HESCO uses. We are not HESCO and not a government website. We do not change or create bills, we only open the official one for you.
Are these HESCO bills official and original?
Yes. Your bill opens directly on the official PITC portal, which is the same system HESCO uses, so it is the real bill. We do not change or create bills, we only open the official one for you. You can save it as a PDF or print it, and it is valid wherever the original bill is accepted.
Does this site store my HESCO bill data?
No. We do not store your bill or your reference number on our servers. Your reference number is saved only in your own browser, so you do not have to type it again next time, and you can clear it by clearing your browser data. The bill itself always opens on the PITC portal, not on this site.
Why is my HESCO bill so high this month?
A higher bill usually means more units, but check the meter reading first. Under NEPRA's rules a snapshot of your meter reading is printed on the bill, so compare it with what your meter actually shows. A missed or estimated reading can pile two months of units into one bill, which makes the total look heavy even though NEPRA's rules give slab relief for accumulated units. FPA, taxes, and surcharges also move from month to month. If the reading on the bill is wrong, your subdivision customer service center corrects it. The Understanding section above explains slabs and FPA.
What happens if my HESCO meter is faulty or defective?
Your bill is estimated from your use in the same month last year while the meter is replaced. Under NEPRA's consumer service rules this estimated billing is limited to about two months, and a check meter can be installed to verify the readings. If the estimated bills keep coming for longer, contact your HESCO subdivision office and ask for the replacement.
How can I change the name on my HESCO bill?
Changing the name after buying a property is handled at your HESCO subdivision office, and it follows the same process as a new connection application. Take your CNIC and the documents that show the property is yours, and the office processes the transfer.
How do I complain about HESCO billing or an outage?
The official channels are the PITC complaint portal at ccms.pitc.com.pk/complaint and the 118 helpline, with 8118 for SMS, both 24 hours. Your local subdivision office also takes complaints in person, and its details are printed on your bill. If HESCO does not resolve a billing or metering dispute, you can take it to the Electrical Inspector, a government office above the company. The full escalation ladder, with numbers, is in the complaint section on this page.
Can my electricity be disconnected for one unpaid bill?
No. Under NEPRA's consumer service rules, HESCO cannot disconnect your supply for a single month's unpaid bill. A notice giving you seven days comes with the second month's bill, and only if that passes unpaid can the supply be cut, with equipment removal only after the third bill. Paying what is due, or agreeing on installments with HESCO, keeps your connection safe.
Can I pay my HESCO bill in installments?
Yes, HESCO can allow installments on a current bill. Under NEPRA's consumer service rules there is no extra charge if you pay the first installment by the due date, and a markup applies on the later ones. For old unpaid amounts, called arrears, the limits depend on the amount and the approving officer and differ between companies, so ask at your HESCO subdivision office.

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Check your HESCO bill anytime

Your bill always opens on the official PITC portal, so we never keep a copy of it. Your reference number or consumer ID stays only in your own browser, so you do not have to type it again next time. You can come back and check your HESCO bill whenever you need it.