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Multan Electric Power Company

MEPCO Bill Check

MEPCO supplies electricity across 13 districts of southern Punjab, including Multan, Bahawalpur, Rahim Yar Khan, Dera Ghazi Khan, Sahiwal, and Khanewal. Enter your 14-digit reference number or your consumer ID to open your official MEPCO bill from the PITC portal, free and with no login.

  • Official PITC Bills
  • 100% Free
  • No Login Needed

Use whichever you have on your bill.

Printed on the top of your physical bill (14 digits).

Your bill opens directly on the official PITC portal (bill.pitc.com.pk) in a new tab. We don't store your bill. Your reference number or consumer ID is only remembered on this device for next time.

How to Check Your MEPCO Bill Online

To check your MEPCO bill online here, you need one number from a recent bill, so keep one near you. The rest takes only a few seconds.

  1. 1 Pick which number you have on your MEPCO bill, the 14-digit reference number or the shorter consumer ID. The pictures on this page show where to find each number on your bill.
  2. 2 Switch the box above to match, Reference Number or Consumer ID, and type the number in. You can paste it with spaces, and the form cleans it up for you.
  3. 3 Tap Check Bill, and your official MEPCO bill opens in a new tab on the PITC portal, with the current amount and due date.
  4. 4 Save a copy from there if you need one. Your browser's print option can save the page as a PDF or send it to a printer.

You only need one of the two numbers, your reference number or your consumer ID. This page is already set to MEPCO, so your correct bill opens either way.

How to Find Your MEPCO Reference Number

Your MEPCO reference number is usually 14 digits long, printed at the top of every paper bill near your name and address. On most bills it is written as Reference No or Ref No, and it is sometimes printed with a gap in the middle, like 1234 5678 901234. Type it here with no spaces between the numbers.

Be careful not to confuse the reference number with the customer ID or the meter number. These are shorter and are printed lower on the bill. The long number at the top is the one the PITC portal asks for.

Your reference number is printed at the top of your MEPCO bill.
MEPCO bill showing where to find the reference number at the top

Your reference number is printed at the top of your MEPCO bill.

If you cannot find it: official help

If the number is not on anything you have, your MEPCO subdivision office can find it for you. Take your CNIC and proof that the connection is yours, and they will look it up. Once you have the number, it is also worth registering it at the official PITC portal at mnr.pitc.com.pk. You enter your reference number, then your CNIC and mobile number, and confirm with a code sent to your phone. After that, your account is properly linked to you.

Find Your MEPCO Consumer ID (Customer ID)

The consumer ID, also called the customer ID, is the shorter number that names your account with MEPCO. It is usually about 10 digits long, and it sits on the bill near the reference number. The image shows the exact spot.

This number works in the box at the top of this page. Switch it to Consumer ID, type the number in, and your bill opens just like it does with the reference number.

Do not mix it up with the meter number, which is printed on the meter itself. The meter number does not open bills.

Your consumer ID is printed on your MEPCO bill near the reference number.
MEPCO bill showing where to find the consumer ID near the reference number

Your consumer ID is printed on your MEPCO bill near the reference number.

MEPCO Bill Check by SMS

MEPCO has an official SMS service for checking your bill. Type pitc, a space, and your 14 digit reference number, and send it to 8334. For example: pitc 12345678945632 send to 8334. The bill information comes back to your phone.

The service works from a mobile number that is registered against the reference number. If your number is not registered yet, you can register it at the official PITC portal at mnr.pitc.com.pk, with your reference number, your CNIC, and your mobile number, or at your MEPCO subdivision office.

Once your number is registered, the monthly bill alert arrives on your phone by SMS, so you see each new bill without asking for it. MEPCO SMART, MEPCO's official app, is another way to get your bill on your phone.

Check MEPCO Bill Without Reference Number

If you do not have your reference number, there is one other number that works, the consumer ID, also called the customer ID. It is printed on your bill too, and you can switch the box above to Consumer ID and check with it. Beyond those two numbers, the PITC portal cannot find your bill from your CNIC or your name, and the meter number does not work either. So if a website says it can do a MEPCO bill check from your CNIC only, do not trust that website.

The good news is that the number is easy to find again. A few places to look:

  • Any older MEPCO bill, on paper or as a PDF. The reference number stays the same every month, so an older bill will have the same number.
  • A bill alert SMS or email, if you signed up for one.
  • Your payment history. If you paid through a bank app or a wallet like Easypaisa or JazzCash, the saved biller or the payment receipt usually shows the reference number.
  • Your MEPCO subdivision office. If you cannot find it anywhere, they can look it up for you once you prove the connection belongs to you. Take your CNIC, and the meter address if you know it.

Once you have the number, scroll back up and check your bill.

MEPCO Bill by Month (January to December)

Many people search for a single month by name, like a MEPCO bill for May or for June, and expect to choose the month somewhere on the page. There is no month picker, and no place to type a month. Your reference number shows the bill that is currently active on PITC, which is usually the newest bill from MEPCO.

The month simply follows the calendar. If you check in June, you see the June bill, and if you check in August, you see the August bill. Once a billing month has passed, the reference number cannot show you an older bill.

If you want to keep older months, the best way is to save each bill as a PDF when you check it, so you slowly build your own record over the year. For a month you forgot to save, your MEPCO subdivision office can reprint it as a duplicate bill, and any month you paid through a bank or wallet app will be in that app's history.

MEPCO Duplicate Bill and Old Bills

A MEPCO duplicate bill is just another copy of your bill. Many people search for it after losing the paper bill, or when they need a copy for a bank, an office, or their own record. The good news is that checking your bill here is the same as getting a duplicate, and it is free.

What a duplicate bill is

A duplicate bill is a copy of your official bill, with the same reference number, name, address, amount, and due date as the original. It is not a different or unofficial bill. A bank or an office can accept it the same way they accept the paper bill.

Get your current duplicate bill here

Enter your reference number in the box above and your official current bill opens on the PITC portal. From there you can view it on screen, print it, or save it as a PDF, so you have your own copy in seconds. You do not need to visit any office for a copy of your current bill, and there is no fee for viewing or saving it.

Your reference number stays the same

The reference number does not change from month to month, so once you find it you can use the same number every time you want a duplicate. Keep it saved somewhere, for example in a note on your phone, so you can open your bill whenever you need it.

Getting older months

This check shows the bill that is currently active on PITC, which is usually the latest month, so it does not open older months on its own. If you saved an earlier bill as a PDF, you already have it. If you paid through a bank app or a wallet like Easypaisa or JazzCash, that month may be in the app's payment history. For an older month you did not save, your MEPCO subdivision office can print an official copy for you.

So for your current bill, this page is the quickest way to get a duplicate, and for past months, your saved PDFs, your payment app history, or the MEPCO office are the places to look.

Understanding Your MEPCO Bill

Your MEPCO bill has many lines, but most of them are simple once you know what they mean. Here is what each main part is for.

Reference number

This is the long number that names your connection, usually 14 digits at the top of the bill. It stays the same every month, and it is the number you use to check or pay your bill.

Units consumed

This is the number of electricity units you used during the month, taken from your meter reading. The more units you use, the higher this part of the bill.

Cost of electricity (energy charges)

This is the main charge, the price of the units you used. Pakistan uses a slab system, so the price for each unit goes up as your monthly use crosses certain levels. NEPRA sets these rates, not MEPCO.

Fixed charges and meter rent

These are small monthly charges for the connection and the meter. You pay them even in a month when you use very little electricity.

Arrears

Arrears are any amount left unpaid from earlier bills. If you see arrears on your bill, a past amount has been added to this month's total.

Payable amount and due date

The payable amount is how much you have to pay, and the due date is the last day to pay it. The bill usually shows a slightly higher amount for payment after the due date, so it is better to pay on time.

Detection bill

A detection bill is not your normal monthly reading. MEPCO adds it when it finds a problem such as meter tampering or an illegal connection, and the amount is an estimate of the units it believes were not recorded. If you get a detection bill and you think it is wrong, you can file a complaint at your MEPCO subdivision office and ask them to review it.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge is the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. The government and the regulator set it, not MEPCO, and the exact amount for the month is shown on your bill.

Slab rates

Pakistan uses a slab system for electricity, so the price for each unit is not flat. As your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill and in NEPRA's notifications. One protection worth knowing, from MEPCO's official FAQ: when a reading comes late, the system totals the accumulated units across the months, so a delayed reading does not unfairly push you into a higher slab.

Peak and off-peak hours

Some meters, called time-of-use meters, record when you use electricity, not only how much. With these, electricity used during peak hours, which are usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. The exact peak and off-peak hours and the rates are set by NEPRA and can change with the season, so check your bill or NEPRA for the current times and rates.

The peak hours for each season are usually these evening hours:

  • December to February: 5pm to 9pm
  • March to May: 6pm to 10pm
  • June to August: 7pm to 11pm
  • September to November: 6pm to 10pm

All other hours are off-peak. NEPRA sets these timings and can revise them, so confirm the current timings on your own bill.

The taxes and the monthly adjustments are explained in the next section. For the exact figures, read your own bill, where every line is listed with its amount.

MEPCO Taxes, FPA and Surcharges

After the cost of electricity, your bill adds some taxes and adjustments. These are set by the government and by NEPRA, not by MEPCO, and a few of them change through the year.

FPA (Fuel Price Adjustment)

FPA covers the difference between the fuel cost assumed in your tariff and the actual fuel cost that month. It changes every month because fuel prices and the mix of power plants change from month to month. Most months it is a charge, but in some months it can be a small credit that lowers your bill. NEPRA sets the rate each month.

QTR (Quarterly Tariff Adjustment)

QTR is a similar adjustment, but it is added once every three months instead of every month. It covers changes in costs such as fuel and the exchange rate.

GST

GST is a federal sales tax added to the bill. Consumers who use very little electricity are usually in a protected category and pay no GST. Others pay GST added to their charges, and the rate and the amount are printed on the bill.

Electricity duty

Electricity duty is a smaller tax that is collected for the provincial government. The amount is shown on your bill.

N.J. surcharge (Neelum-Jhelum)

The N.J. surcharge helps fund the Neelum-Jhelum Hydropower Project. It appears on electricity bills across Pakistan, and the government and the regulator set it, not MEPCO. The exact amount is listed on your bill.

PTV fee

The PTV fee was a small fixed monthly charge collected for Pakistan Television. The government decided to remove it from electricity bills, so you may not see it on a recent bill.

Income tax (withholding tax)

Income tax, also called withholding tax, applies mainly to larger bills, and many homes with smaller bills do not pay it. If it applies to you and you file a tax return, you can adjust this amount in your return. The figure is on your bill.

Surcharges

Some bills also include a surcharge, such as a financing cost surcharge, that helps cover costs in the power sector. As with the other items here, the exact amount is listed on your bill.

Because FPA changes every month and QTR changes every three months, your total can move up or down even when your electricity use stays the same. The clearest way to see your exact charges is to open your own bill, where each tax and adjustment is listed with its amount.

How to Reduce Your MEPCO Bill

You cannot change the tariff, but you can change how much electricity you use and when you use it. These habits help on any connection.

Run heavy appliances outside peak hours

Heavy appliances like the washing machine, the iron, and the water pump pull the most power. If you have a time-of-use meter, running them in the evening peak hours costs more, so run them earlier in the day instead. The peak timings are listed in the section above.

Watch your monthly units

Pakistan uses a slab system, so when your total units for the month cross into a higher slab, the rate on your units goes up too. Keeping the monthly total down saves you twice: fewer units, and a lower rate on them.

Choose efficient appliances

Appliances with good energy ratings and inverter ACs do the same work with less electricity. When an old appliance needs replacing, the efficient model costs less to run every month.

Cut standby power

A TV, a charger, or a microwave on standby keeps drawing a small amount of power all day. Switch devices off at the plug when you are not using them.

Service the AC and set it moderately

The AC is the heaviest load in most homes. A serviced AC with clean filters cools more easily, and a moderate thermostat setting uses less power than a very low one.

Use daylight and LED bulbs

LED bulbs give the same light for much less power than old bulbs. And during the day, sunlight is free.

Check for leakage

Switch everything in the house off and look at the meter. If it is still moving, power is leaking somewhere or the meter has a fault. An electrician can trace a leak, and a suspected meter fault is something to report to MEPCO.

How to Pay Your MEPCO Bill

This page only shows your bill, and it does not take payments. To pay, you can use any of the usual ways to pay a MEPCO bill in Pakistan. You will need your reference number for almost all of them, so keep it ready.

Bank app or internet banking

Open your bank app or internet banking and look for the bill payment or utility section. Choose your electricity company, enter your reference number, and pay from your account. Most banks in Pakistan support this, including HBL, UBL, MCB, Meezan and many others.

Easypaisa and JazzCash

These mobile wallet apps have a section for electricity bills. Pick your company, enter your reference number, and the app shows the amount due so you can pay from your wallet balance. The payment is usually quick and you get a confirmation message.

NayaPay and SadaPay

These newer digital banking apps also support electricity bill payment. The steps are the same, you go to the bill or utility section, enter your reference number, and pay from your balance.

ATM

Many bank ATMs have a bill payment menu. Insert your card, choose bill payment, then electricity, and enter your reference number to pay. This works through the 1LINK network that connects most banks in Pakistan.

Over the counter at a bank or agent

You can also pay in person at a bank branch, an authorized payment agent, or a post office that collects utility bills. Take a printed copy of your bill or your reference number with you.

The MEPCO SMART app

MEPCO also has an official app called MEPCO SMART, on the Play Store and the App Store. In the app you can download your bill and pay it online, request installments, ask for a due date extension, and file a complaint.

After you pay, it can take some time for the payment to show in the system. If you check your bill again later, it will show that it is paid.

MEPCO Complaint and Helpline Numbers

If something is wrong with your MEPCO bill or your electricity supply, you have several official ways to complain.

For online complaints, use the official PITC complaint portal at ccms.pitc.com.pk. You can also call 118 or send an SMS to 8118.

MEPCO's 24/7 toll free helpline: 0800-63726

These are MEPCO's region wise helpline numbers. If the helpline for your region is busy, the central complaint office numbers 061-9220313, 061-9220314, and 061-9220317, and the support number 0319-9757789, also work.

  • Sahiwal 040-9200305
  • Bahawalpur 062-9250102
  • Bahawalnagar 063-9239031
  • Muzaffar Garh 064-9239229, 066-9200065
  • Rahim Yar Khan 068-9230160
  • Multan 061-9220198
  • Dera Ghazi Khan 064-9239229
  • Vehari 067-3360282

Your subdivision office details are printed on your bill, and for billing mistakes the subdivision customer service center can review and correct your case.

Frequently Asked Questions

How to check MEPCO bill online?
Enter your MEPCO reference number in the box at the top of this page and tap Check Bill, or switch the toggle to Consumer ID and enter that instead. Your latest bill opens in a new tab on the official PITC portal, with the amount and the due date. You can read it there, and save it as a PDF or print it if you need a copy.
How to check MEPCO bill without a reference number?
You can do it with your consumer ID, also called the customer ID. Switch the box above to Consumer ID, enter that number, and your bill opens the same way. If you have neither number, you can get the reference number again from an older bill or a payment receipt, where it stays the same every month. Your MEPCO subdivision office can also look it up for you once you show that the connection is yours.
Where is the consumer ID on a MEPCO bill?
The consumer ID is printed near the reference number, and the image in the consumer ID section above shows the exact spot. It is the shorter account number, usually about 10 digits. It works in the Consumer ID option of the box at the top of this page.
How to check MEPCO bill by SMS?
MEPCO has an official SMS service. Type pitc, a space, and your 14 digit reference number, and send it to 8334, like this: pitc 12345678945632. The bill information comes back to your phone. It works from a mobile number that is registered against your reference number. You can register at the official PITC portal at mnr.pitc.com.pk, with your reference number, your CNIC, and your mobile number, or at your MEPCO subdivision office.
How to check MEPCO bill with a CNIC number?
The PITC portal has no CNIC search at all, so there is no way to open your MEPCO bill with your CNIC number. Some websites claim they can show your bill from your CNIC only, and you should not trust them, because the official system does not work that way. Always use your reference number or your consumer ID, both printed on your bill.
How can I check if my MEPCO bill is paid or not?
Open your bill on the PITC portal using your reference number. A paid bill shows that the payment has been received, while an unpaid bill still shows the amount due and the due date. After you pay, the status can take a day or two to update, so check again later if it still shows as due.
What is a detection bill in MEPCO?
A detection bill is an extra charge that MEPCO adds when it finds a problem such as meter tampering or an illegal connection. The amount is an estimate of the units it believes were not recorded, so it is not based on your normal meter reading. Under NEPRA's consumer service rules there are limits: for homes and shops a detection bill normally covers up to three billing cycles, and it cannot go back more than six months for a registered consumer. If you think a detection bill is wrong, you can file a complaint at your MEPCO subdivision office and ask them to review it, and you have the right to a personal hearing before MEPCO's review committee. MEPCO publishes the full consumer service manual on its official website if you want the complete rules.
What is FPA in my MEPCO bill?
FPA stands for Fuel Price Adjustment. It covers the difference between the fuel cost assumed in your tariff and the actual fuel cost for that month, and NEPRA sets it every month. This is why your bill can change a little even when your usage stays the same.
What is N.J. surcharge in MEPCO bill?
N.J. surcharge stands for the Neelum-Jhelum surcharge. It is a charge added to electricity bills across Pakistan to help fund the Neelum-Jhelum Hydropower Project. It is set by the government and the regulator, not by MEPCO, and the exact amount is shown on your bill. To see what you were charged, check the surcharge line on your own bill.
What are slab rates in MEPCO bill?
Slab rates mean the price for each unit is not flat. Pakistan uses a slab system, so as your total units for the month cross certain levels, a higher price per unit can apply. This is why using more units can raise both your total and the rate charged on the units themselves. NEPRA sets the slabs and the rates, and they change from time to time, so the slabs and prices that apply to you are shown on your bill.
What are peak and off-peak hours in MEPCO bill?
Peak and off-peak hours apply if you have a time-of-use meter, which records when you use electricity, not only how much. Electricity used during peak hours, usually the busy evening hours, is charged at a higher rate than electricity used during off-peak hours. Many home meters are not time-of-use, so they do not split the day this way. NEPRA sets the exact hours and rates, and they can change with the season, so check your bill or NEPRA for the current times.
How do I get an old or duplicate MEPCO bill?
The check on this page gives you a MEPCO duplicate bill, which is a copy of your current bill, and you can save or print it. It shows the current bill only, not older months. To keep past bills, save each one as a PDF when you check it, and for an older month you did not save, your MEPCO subdivision office can print it for you.
How do I pay my MEPCO bill?
You can pay a MEPCO bill through a bank app or internet banking, a mobile wallet such as Easypaisa or JazzCash, an ATM, or in person at a bank or an authorized agent. You will need your reference number for almost all of these. This page does not take payments, it only opens your bill so you can see the amount and the due date.
Are these MEPCO bills official and original?
Yes. Your bill opens directly on the official PITC portal, which is the same system MEPCO uses, so it is the real bill. We do not change or create bills, we only open the official one for you. You can save it as a PDF or print it, and it is valid wherever the original bill is accepted.
Does this site store my MEPCO bill data?
No. We do not store your bill or your reference number on our servers. Your reference number is saved only in your own browser, so you do not have to type it again next time, and you can clear it by clearing your browser data. The bill itself always opens on the PITC portal, not on this site.
Why is my MEPCO bill so high this month?
A higher bill usually means more units, but check the meter reading first. Under NEPRA's rules a snapshot of your meter reading is printed on the bill, so compare it with what your meter actually shows. A missed or estimated reading can pile two months of units into one bill, which makes the total look heavy even though MEPCO's system applies slab relief for accumulated units. FPA and taxes also move from month to month. If the reading on the bill is wrong, your subdivision customer service center corrects it, and per MEPCO's official FAQ a reading discrepancy is adjusted in the next bill. The Understanding section above explains slabs and FPA.
Can I use a MEPCO duplicate bill for a bank or landlord?
Yes. The duplicate bill is the same official MEPCO bill from the PITC portal, so a bank or a landlord can accept it. Save it as a PDF or print it when you check it here. It shows your name, address, and the bill details, just like the paper bill.
How do I complain about MEPCO billing or an outage?
For a billing mistake or an outage, you can contact MEPCO through its helpline or your local subdivision office. From MEPCO's official website, the toll free helpline is 0800-63726, the complaint office numbers are 061-9220313, 061-9220314, and 061-9220317, and the support number is 0319-9757789. The office details are also printed on your bill. For a billing problem such as a wrong detection bill, the subdivision office can review your case and correct it if needed. The full list of region wise helpline numbers is in the complaint section on this page.
Can my electricity be disconnected for one unpaid bill?
No. Under NEPRA's consumer service rules, MEPCO cannot disconnect your supply for a single month's unpaid bill. A notice giving you seven days comes with the second month's bill, and only if that passes unpaid can the supply be cut, with equipment removal only after the third bill. Paying what is due, or agreeing on installments with MEPCO, keeps your connection safe.
Can I pay my MEPCO bill in installments?
Yes, MEPCO can allow installments on a current bill. Under NEPRA's consumer service rules there is no extra charge if you pay the first installment by the due date, and a markup applies on the later ones. For old unpaid amounts, called arrears, the limits depend on the amount and the approving officer and differ between companies, so ask at your MEPCO subdivision office.
How can I change the name on my MEPCO bill?
Per MEPCO's official FAQ, changing the name after buying a property follows the same process as a new connection application. You apply at your MEPCO subdivision office with your CNIC and the documents that show the property is yours, and the office processes the transfer.
What happens if my MEPCO meter is faulty or defective?
Your bill is estimated from your use in the same month last year while the meter is replaced. Under NEPRA's consumer service rules this estimated billing is limited to about two months, and a check meter can be installed to verify the readings. MEPCO's official FAQ says to contact your subdivision office if the meter is not replaced within 2 to 3 months.

Related DISCOs

Not the right company? Pick your DISCO below to check its bill the same way.

Check your MEPCO bill anytime

Your bill always opens on the official PITC portal, so we never keep a copy of it. Your reference number or consumer ID stays only in your own browser, so you do not have to type it again next time. You can come back and check your MEPCO bill whenever you need it.