TESCO New Electricity Connection
Everything you need to apply for a new TESCO meter: the step-by-step process, the documents, the cost, and the timeline. TESCO, the Tribal Areas Electric Supply Company, serves the merged tribal districts of Khyber Pakhtunkhwa, formerly FATA, including Khyber, Bajaur, Mohmand, Kurram, Orakzai, and North and South Waziristan.
Opens the official enc.com.pk new-connection portal in a new tab. We are not TESCO or the government; we just take you there with the steps and documents explained.
Applying for a New TESCO Connection
A new connection means a brand-new meter at your address. You apply with your documents, TESCO surveys the site and issues a Demand Notice with the cost, and once you pay, the meter is installed. This page covers:
Documents You Need
Gather these before you start. These core requirements come from NEPRA's consumer service rules. Your company may ask to see the originals or attested copies.
Proof that the premises are yours
An ownership document for the property, such as the registry, sale deed, allotment letter, or a lease. It must show your legal right to the place where you want the meter.
An affidavit on stamp paper
An affidavit on Rs. 50 non-judicial stamp paper stating that no connection existed at the premises before, that you will clear any old dues found later, and that you are not a defaulter on another connection.
Attested CNIC copies
Attested copies of your own CNIC and the CNIC of one witness.
A wiring test report
A wiring test report issued by the Electric Inspector or an authorized wiring contractor.
If you are a tenant
You can still apply in your own name, but you also need a No Objection Certificate from the owner, the owner's affidavit accepting responsibility for any unpaid bills, and an attested copy of the owner's CNIC.
Map, site plan, or NOC
An approved map, site plan, layout plan, or civic-authority NOC may be required. NEPRA's rules provide exemptions for several approved schemes, rural areas, and older settlements.
If a company is applying
A company also needs its incorporation certificate, a board resolution authorizing the person who will sign the Power Supply Contract, and the directors' details and CNIC copies.
How to Apply, Step by Step
Applying for a new TESCO connection runs through a few clear stages. Some are on you, and some are on TESCO.
1. Get your documents ready
Gather everything in the list above, with clear copies or scans. The company must tell you if information or documents are missing.
2. Submit the application
Apply online on the official portal (the button at the top of this page), or in person at your TESCO subdivision office. Enter your load in kilowatts, choose single-phase or three-phase, give the full address, and upload your documents.
3. Note your Tracking ID
When the application is received, the company gives you an acknowledgement with a serial number, Tracking ID, or Case ID. Save it. You need it to track the application and download the Demand Notice.
4. The technical survey
TESCO checks the site, the required load, and the work needed to provide the connection. The approved estimate is then used for the Demand Notice.
5. Pay the Demand Notice
After the application is processed, you receive a Demand Notice with the amount and due date. Pay it at a designated bank, or through the official online facility where the company provides one. Keep the acknowledgement receipt.
6. Meter installation
Once your payment is confirmed, TESCO runs the line, installs the meter, and energizes the connection. On installation day, note the meter number and the first reading to protect yourself against any early billing mistakes.
Types of Connection
Choose the use, load, and supply details carefully. A later change of tariff or sanctioned load needs a separate application.
Domestic
For a home used for residential purposes. Give the real expected load so the company can approve the correct sanctioned load and connection arrangement.
Commercial or general services
For shops, offices, and other premises that do not use electricity only for residential purposes. The tariff must match the actual use of the premises.
Agricultural
For eligible agricultural uses such as tube wells and farm equipment. The company checks the purpose and approved load before applying the agricultural tariff.
Industrial and bulk supply
For factories, production units, and eligible bulk-supply premises. Larger loads follow higher connection categories and may need dedicated network equipment.
What a New Connection Costs
There is no single fixed price. The official Demand Notice shows the amount for your approved connection.
What the Demand Notice covers
The company issues Demand Notices for the capital cost or connection charges and for the security deposit. The amount depends on the approved work and connection arrangement.
Check the estimate details
Under NEPRA's consumer service rules, the company must provide the estimate or bill-of-quantities details with the Demand Notice. Check those details before paying.
Security deposit refund
You can apply for a refund of the security deposit after permanent disconnection if there are no outstanding dues. The connection charges are separate from this deposit.
Payment in instalments
You may ask the company to allow the Demand Notice payment in instalments. NEPRA's rules say no markup is charged, but the connection is provided after full payment.
How Long It Takes
The total time depends on the survey and how much line work your connection needs, but the key deadlines are set by NEPRA's rules.
Paying the Demand Notice
You get 30 days to pay the Demand Notice, with a further grace period of up to 30 days. Pay early so your case keeps moving and the notice does not expire.
Small 230V or 400V connections
NEPRA's Annexure III gives Category 1, up to 15 kW, a total process time of 30 days. Category 2, above 15 kW and up to 70 kW, has 44 days.
Larger connections
Category 3, above 70 kW and up to 500 kW, has 58 days. Category 4, above 500 kW and up to 5 MW at 11kV or 33kV, has 106 days.
Your part in the process
Provide missing documents when asked and pay the Demand Notice on time. The company provides the connection after the required payment and application steps are complete.
After You Apply
Your Tracking ID is the key to everything that follows, so keep it safe.
Track your application
Use your Tracking ID, or your CNIC, to track your application on the official portal at any time.
Print and pay the Demand Notice
When the Demand Notice is ready, print it with your Tracking ID and pay it through an authorized route. If the portal offers the option, you can upload a copy of the paid receipt.
Changing name, load, or tariff later
If you later need to change the name, load, or tariff, that is a separate change application on the same official portal.
Frequently Asked Questions
How do I apply for a new TESCO electricity connection?
What documents are needed for a new TESCO connection?
How much does a new TESCO connection cost?
How long does a new TESCO connection take?
Can I apply for a TESCO connection as a tenant?
How do I pay the Demand Notice?
Ready to apply?
Have your documents ready, then start your TESCO application on the official portal.
Need a different company? New connection for all DISCOs